These are some of the most common questions we receive at MrLasers. Please contact MrLasers if you don’t see the answer to your question.
What book formats do you provide?
Standard ebook formatting services include one Kindle mobi file and one ePub file suitable for most other ebook retailers. Word document formatting for Smashwords is typically additional.
Print book layouts are provided in print-ready PDF.
What kind of content/formats can you convert from?
MrLasers can convert nearly any digital file into an ebook, including Microsoft Word, OpenOffice Writer, Apple Pages, Adobe PDF, and even print.
The most common file formats we see from authors are Microsoft Word .doc and .docx files.
How much does it cost?
Can I get a discount for multiple books?
Absolutely! If you have multiple books that need formatting, please contact Mrlasers with the specifics.
How long does the conversion process take?
Standard ebook formatting and/or print layout takes around seven calendar days from receipt of all necessary manuscript, image, and other files. For particularly complex or specialized books, delivery time may be longer.
Rush delivery can typically be arranged for an additional fee.
Can I make changes after you’ve formatted my book?
We are always happy to provide alterations to our formatting until you are completely satisfied. Author errors or other corrections not related to the formatting or layout provided by MrLasers may require additional fees, but these will be determined on a case-by-case basis.
What forms of payment do you accept?
MrLasers uses credit card processing services provided by PayPal.com, allowing invoices to be paid with any major credit card or your PayPal balance. A PayPal account is not required to use this service. We can also accept personal or business checks upon request.
Unless other arrangements are made ahead of time, all projects are invoiced Net-30 from the initial delivery date.
Ebook, e‑book, or eBook?
I have a different question, how can I contact you?
See a question you don’t see answered here? Use the form below to get in touch, or email us directly at firstname.lastname@example.org.